General Usage
Will Proactiv Solution work if I use the products individually rather than as a system?
Proactiv Solution is based on the concept of Combination Therapy® - a combination of products working together to fight acne, each enhancing the effectiveness of the others. You will receive optimum results by using them as directed.
Can I use Proactiv Solution products on my body as well as my face?
Yes, you can use Proactiv Solution on any blemish-prone area. If you are particularly prone to body acne, you may want to visit the Body Care section of our online catalog - we have developed a special line of products for body acne.
Do the dermatologists recommend a particular moisturiser for use with Proactiv Solution?
Drs. Rodan & Fields recommend Proactiv Solution Oil-Free Moisture with SPF 15 and Proactiv Solution Green Tea Moisturiser. Developed specifically for acne-prone skin, this light oil-free formula keeps skin healthy and hydrated without clogging pores.
How do I use the 3-Step System?
Follow these simple steps twice a day everyday for a great complexion!
Step 1: Renewing Cleanser - Apply a small (dime-sized) amount to dampened/wet skin and gently massage for 1-2 minutes. Rinse thoroughly with warm water. Pat dry. Note: Renewing Cleanser contains benzoyl peroxide, which can bleach towels and fabrics.
Step 2: Revitalizing Toner - Apply to cleansed skin with a cotton ball or pad. Allow to dry.
Step 3: Repairing Lotion - Apply a thin layer (pea-sized) to the entire affected area. Allow to dry. Do not rinse off. If going outside, use a sunscreen. Note: Repairing Lotion contains benzoyl peroxide, which can bleach towels and fabrics.
What is the recommended Age for using Proactiv?
The recommended age to begin using Proactiv® Solution is 12 years and older, however the products are safe and effective for all age groups with adolescent and adult acne breakouts. For pre-teens, we recommend that you start slowly, by using the products every other day. However, if you are unsure, we suggest that you consult your dermatologist, before using the products.
Why and when should I use the Refining Mask?
Our Refining Mask is formulated with sulfur, a proven acne-fighting ingredient that reaches deep into pores where blemishes begin. Cool, soothing Kaolin, (also known as China Clay) helps absorb excess surface oils while our special formula soothes inflammation and refines skin tone and texture. For best results, use with your 3-Step System 2-3 times per week. Make sure to start with a clean face before applying the mask. Directions: Apply to dampened skin. Leave on for 10 minutes. Rinse with water. May be followed with the 3-Step System. Tip: For the emergency blemish - use overnight on pimple for fast improvement!
Why and when should I use the Daily Oil Control?
Our Daily Oil Control helps control excess oil throughout the day to keep skin from shining and makeup from streaking. Daily Oil Control gently balances the skin while keeping your skin hydrated and healthy looking. Directions: Use after Repairing Lotion. Apply to entire face with fingertips.
Why and when should I use the Oil Free Moisture with SPF 15?
Our Oil Free Moisture with SPF 15 is designed to keep acne-prone skin healthy and hydrated. Advanced moisturising agents soothe and soften without clogging pores, and our formula has oil-absorbing properties for all-day freshness. Directions: Apply to clean face and neck at least once daily. May be used following the Repairing Lotion (allow to dry).
Do I need to moisturise?
It is important to keep all skin types hydrated for a healthy appearance. The right moisturiser will not aggravate acne or increase oiliness. In fact, it can actually improve the look and texture of your skin. Even oily skin can become dry and flaky on the surface. Look for one that is oil-free and non-comedogenic, which means it won't clog pores. Some moisturisers also contain acne-fighting medications such as salicylic acid to help exfoliate dead skin and brighten your complexion. Try our Oil Free Moisturiser with SPF 15 for daytime or Green Tea Moisturiser and Clarifying Night Cream for nighttime treatment.
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Sun Exposure
Is it safe to use Proactiv Solution when using a tanning bed?
Since the ingredients used in Proactiv Solution may make your skin more sensitive to the sun, we suggest you avoid tanning beds - and always wear an oil-free sunscreen.
I am outside in direct sunlight most of the day. Is it safe to use Proactiv Solution?
Yes, but the ingredients used in Proactiv Solution may make your skin more sensitive to the sun. You should always wear a sunscreen of at least SPF 15... apply Proactiv Solution first, then the sunscreen.
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Make-up
Can I wear make-up over Proactiv Solution?
Yes, you can still wear make-up...but always look for products that are non-comedogenic and oil-free. And always remove make-up before working out. Check out the Sheer Cover line of mineral make-up at www.sheercover.in for a flawless finish without harming the skin.
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Troubleshooting
Can acne be cured?
Unfortunately, there is no cure for acne. Acne is caused by a combination of factors, including hormones, bacteria, overabundance of oil, and plugging of skin pores - not by how often you wash your face or the foods you eat. Fortunately, acne is controllable with continued daily use of products such as Proactiv Solution.
Will Proactiv Solution clog my pores?
No. Proactiv Solution was formulated to be non-comedogenic (non-pore-clogging).
Will the benzoyl peroxide in Proactiv Solution bleach my towels or clothing?
Yes. As with all benzoyl peroxide products, you may find that Proactiv Solution bleaches or discolors towels and fabrics. So make sure you wash your hands after applying Proactiv Solution...and allow skin to dry completely before pulling a shirt or sweater over your head.
Will the benzoyl peroxide in Proactiv Solution cause my tattoos to fade?
No. But as with all benzoyl peroxide products, you may find that Proactiv Solution bleaches or discolors towels and fabrics. So make sure you wash your hands after applying Proactiv Solution...and allow skin to dry completely before pulling a shirt or sweater over your head.
Proactiv is clearing my acne, but I have redness. What should I do?
If you experience redness when you first use Proactiv Solution, you may be sensitive to benzoyl peroxide. If this happens, stop using the system for two days. When your skin begins to improve, resume using the Renewing Cleanser and Revitalizing Toner daily. To slowly build a tolerance for benzoyl peroxide, use the Repairing Lotion twice a week at night. Gradually increase nightly usage of the Repairing Lotion, as tolerated. If redness persists, stop using the product and consult your doctor.
Why has Proactiv Solution suddenly stopped working for me?
Acne is cyclical condition. It may last many years, and you may experience periods of improvement followed by flare-ups, and vice-versa. The medications used in Proactiv Solution should continue to be effective for as long as you use the products as directed. If your flare-ups continue or increase in severity, consult your dermatologist.
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