FAQ

Frequently Asked Questions

For answers to your Proactiv® product and website questions, simply click on the appropriate category below. If you don't see the answer you're looking for here, feel free to contact us at 1800-102-2000 or email at proactiv@custhelp.com. We'll get you the information you're looking for as quickly as we can.

Product Usage
How to use Proactiv Solution products for best results.
The Clear Skin Club
Find out what it is, why you should join, and how to become a member.
Purchasing & Returns
When to expect delivery, how to return our products, and more.
Glossary
Definitions of important acne and skin care terms and ingredients.
Proactiv® Solution - Acne Treatment and Skin Care Products

Email Customer Support:
proactiv@custhelp.com

Customer Care: 1800 102 2000
Monday – Saturday, 10am – 7pm